I would like to welcome all of our new followers on Twitter and our new ‘Likes’ on Facebook. I trust that you have found our information useful and have chosen to follow and like us for that reason. Our goal is to utilize our social media channels to provide relevant safety information to our citizens and visitors so that you may make informed decisions. Due to so many new ‘fans’ I wanted to write a short blog and let everyone know how we are accomplishing our goals.
We recently conducted a survey of our social media content. Based on those results we have aligned our content delivery to better meet your requests. We have begun posting calls that potentially have an effect on traffic. These type calls are Wrecks and Road Hazards. Road Hazards can range from debris in the roadway to animals in the roadway to a stalled vehicle in the roadway. We have begun posting local agency submitted reports when they are posted. We will continue to post weather information as we have in the past.
Chilton County E9-1-1 had the honor, along with many other Public Safety agencies, to participate in Chilton County High School’s 2014 Prom Promise organized by Mrs. Amanda Price. The 2014 Prom Promise at Chilton County High School was an enactment of four teenagers whom had a motor vehicle crash after Prom. The driver of the vehicle was intoxicated and crashed causing severe injuries to his passengers. Two female passengers were severely injured with one being transported by ground ambulance and one being transported by air ambulance due to the severity of her injuries. A third male passenger was deceased at the scene of the wreck after being ejected from the vehicle during the crash. Chilton County High School students watched as a fellow classmate drove upon the crashed vehicle and made the 911 call reporting the wreck. Fire, EMS and Law Enforcement were dispatched to the scene and students watched ‘live’ as their classmates were treated, transported; with Lifesaver helicopter landing at the scene, the driver arrested for drunk driving, and concluding with the deceased classmate placed in a body bag and placed into a hearse. The students in the audience heard from each victim and how they regretted the decisions they had made, and how the driver’s actions affected each family involved and his own family. This was truly a powerful event and it is our hope that this enactment drove home the message to teens and adults alike to not drink and drive.
As a winter storm blanketed Chilton County with ice and snow Jan. 28, social media outlets such as Facebook and Twitter became crucial tools of communication for Chilton County E-911.
“Without social media we would not have been able to push out information as quickly as we were able to do last week,” Chilton County E-911 Director Dan Wright said on Tuesday.
Chilton County’s 911 service processed almost 2,000 calls from 8 a.m. to 8 p.m. Jan. 28, with 97 calls being because of motor vehicle accidents, possibly related to the winter storm.
Wright said the service experienced a call volume increase of more than 50 percent for the snow event.
“It is estimated that we reduced our general information phone calls by over 60 percent,” Wright said.
Just want to give an update on the winter weather event from our perspective here at 9-1-1 and give some statistical data of our workload.
On an average 24 hour day we process the following:
- 732 Radio Transmissions
- 215 Administrative Line Calls
- 97 9-1-1 Emergency Calls
For the 12 hour period of 0800 through 2000 on January 28, 2014 during the Winter Weather Event we processed the following:
For most people living in Chilton County, Shelby Ellison is a voice of comfort and outlet to help or safety.
Ellison, 44, has been a 911 dispatcher for Chilton County since 1996 and was named the Chilton County E-911 Dispatcher of the Year on Tuesday.
“Shelby is consistent, he has a caring attitude and an eagerness to work and learn new things,” Chilton County E-911 Director Dan Wright said. “Things change so much and it is very tough to maintain that level of consistency every day. Shelby has been able to do that.”
Chilton County E-911 Director Dan Wright worked to develop a policy for the funeral escorts to still contact E-911 but avoid calling dispatch with an online submission form through the new website.
“We were having to commit immediate resources to handle non-emergency calls,” Wright said. “Now, we can handle the e-mails as our workload allows and the efficiency measures we set out to obtain we will still have.”
Wright said he met with representatives of the three funeral homes in Chilton County including Ellison-Cleckler Funeral Home, Martin Funeral Home and Agee Brother’s Funeral Home regarding the new policy, and each funeral home was on board and supported the new plan.
Each funeral home will have a login for the website which will then direct them to select which cemetery the funeral will take place. After submitting the form, the funeral homes will receive an e-mail confirmation from E-911.
Chilton County 9-1-1 Dispatcher Kelly Smitherman, center, was recognized Thursday fro helping save the life of the infant neice of Shannon Cobb, left. 9-1-1 Director Dan Wright presented Smitherman with the award.
Smitherman took a call on Sept 2 about an infant who had choked and stopped breathing, and she walked Cobb through administering the "baby Heimlich" maneuver. "If it wasn't for her telling us what to do at the time, my niece would no longer be here" Cobb said.
Clanton Advertiser - Sept 21, 2012 - Read the full story